Store Information

About Windia

Windia is a New Zealand-based women's fashion boutique offering premium, feminine clothing and accessories for the modern woman. From elegant office sets to luxurious occasionwear, every piece in our collection is curated with quality, style, and confidence in mind.

We are an online-only store, which means you can shop our full collection 24/7 from anywhere in the world — with global shipping available to most destinations.

How We Operate

Windia works with trusted manufacturing partners to bring you high-quality fashion at accessible price points. All orders are fulfilled and shipped directly from our suppliers, allowing us to offer a wide and ever-growing range of styles without compromising on quality.

Shipping Information

We ship worldwide. As all orders are dispatched directly from our manufacturing partners, please allow 8–18 business days for delivery depending on your location and chosen shipping method. You will receive a tracking number by email once your order has been dispatched.

For more details, visit our Track My Order page.

Payment Methods

We accept all major payment methods including Visa, Mastercard, American Express, and PayPal. All transactions are processed securely. Prices are displayed in NZD by default but may be shown in your local currency at checkout.

Returns & Exchanges

Your satisfaction is our priority. If you are not completely happy with your purchase, please contact us within 14 days of receiving your order and we will do our best to resolve the issue. Please refer to our Refund Policy for full details.

Customer Support

Our team is here to help. If you have any questions about your order, sizing, or anything else, please don't hesitate to reach out:

We aim to respond to all enquiries within 1–2 business days.

Stay Connected

Follow us on Instagram and social media for new arrivals, styling inspiration, and exclusive offers. We love seeing our community in their Windia pieces — tag us @windiawomenswear for a chance to be featured on our page.